:root,html.vitalia-theme-dark{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;--bg-app-base:#0d1117;--bg-pane-surface:#161b22;--bg-card-surface:#21262d;--bg-card-hover:#30363d;--bg-header-glass:#161b22e0;--bg-nav-surface:#0d121f;--bg-page:radial-gradient(circle at top right, #10b9810d, transparent 50%), linear-gradient(180deg, #0b0f19 0%, #080b13 100%);--bg-glass-surface:#121826b3;--bg-glass-strong:#121826f2;--bg-control:#0a0e17cc;--bg-control-hover:#ffffff0f;--bg-table-header:#0a0e1799;--bg-muted-surface:#12182673;--border-subtle:#30363d;--border-glass:#ffffff1a;--border-row:#ffffff0f;--border-focus:#14b8a6;--border-active:#238636;--brand-teal:#14b8a6;--brand-teal-dark:#0d9488;--brand-teal-subtle:#14b8a61f;--lead-amber:#d97706;--lead-amber-subtle:#d9770626;--client-emerald:#059669;--client-emerald-subtle:#05966926;--contact-indigo:#6366f1;--contact-indigo-subtle:#6366f126;--danger-rose:#e11d48;--danger-surface:#7f1d1d38;--danger-border:#f8717159;--danger-text:#fecaca;--text-primary:#f0f6fc;--text-secondary:#8b949e;--text-muted:#6e7681;--text-on-accent:#fff;--modal-shadow:0 18px 44px #0000006b;--card-shadow:0 12px 30px #0000002e;--modal-backdrop:#05080fd9;--scrollbar-track:#111827;--scrollbar-thumb:#64748b;--scrollbar-thumb-hover:#14b8a6;--header-height:64px;--nav-width:64px;--tickets-width:320px;--inspector-width:350px}html.vitalia-theme-light{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;--bg-app-base:#e8edf3;--bg-pane-surface:#f8fafc;--bg-card-surface:#fff;--bg-card-hover:#e7edf4;--bg-header-glass:#f8fafc;--bg-nav-surface:#f3f6fa;--bg-page:#eef2f7;--bg-glass-surface:#fff;--bg-glass-strong:#fff;--bg-control:#f8fafc;--bg-control-hover:#edf2f7;--bg-table-header:#edf2f7;--bg-muted-surface:#f3f6f9;--border-subtle:#cbd5e1;--border-glass:#d5dee9;--border-row:#dfe6ee;--border-focus:#0d9488;--border-active:#059669;--brand-teal:#0d9488;--brand-teal-dark:#0f766e;--brand-teal-subtle:#e7f4f3;--lead-amber:#d97706;--lead-amber-subtle:#fbf1e6;--client-emerald:#059669;--client-emerald-subtle:#e6f5f0;--contact-indigo:#4f46e5;--contact-indigo-subtle:#edecfd;--danger-rose:#e11d48;--danger-surface:#fff1f2;--danger-border:#fecdd3;--danger-text:#be123c;--text-primary:#0f172a;--text-secondary:#475569;--text-muted:#64748b;--text-on-accent:#fff;--modal-shadow:0 18px 46px #cbd5e1;--card-shadow:0 8px 22px #d8e0ea;--modal-backdrop:#334155;--scrollbar-track:#e2e8f0;--scrollbar-thumb:#64748b;--scrollbar-thumb-hover:#0d9488}*{box-sizing:border-box;margin:0;padding:0;font-family:Inter,-apple-system,BlinkMacSystemFont,sans-serif}html,body,div,span,section,aside,nav,ul,li{scrollbar-width:auto;scrollbar-color:var(--scrollbar-thumb) var(--scrollbar-track)}::-webkit-scrollbar{width:10px;height:10px}::-webkit-scrollbar-track{background:var(--scrollbar-track)}::-webkit-scrollbar-thumb{background:var(--scrollbar-thumb);border:2px solid var(--scrollbar-track);border-radius:999px;min-height:36px}::-webkit-scrollbar-thumb:hover{background:var(--scrollbar-thumb-hover)}.vitalia-fatal-overlay{z-index:2147483647;color:#f8fafc;background:#050811;place-items:center;padding:20px;font-family:Inter,system-ui,sans-serif;display:grid;position:fixed;inset:0}.vitalia-fatal-card{background:#0f172a;border:1px solid #334155;border-radius:20px;grid-template-columns:48px minmax(0,1fr);gap:14px;width:min(680px,100%);padding:24px;display:grid;box-shadow:0 30px 100px #000}.vitalia-fatal-icon{color:#fecaca;background:#7f1d1d;border-radius:14px;place-items:center;width:48px;height:48px;font-size:1.4rem;font-weight:900;display:grid}.vitalia-fatal-heading{min-width:0}.vitalia-fatal-eyebrow{color:#5eead4;letter-spacing:.12em;text-transform:uppercase;margin:1px 0 4px;font-size:.69rem;font-weight:900}.vitalia-fatal-title{color:#f8fafc;margin:0;font-size:1.35rem}.vitalia-fatal-copy{color:#cbd5e1;grid-column:1/-1;margin:4px 0 0;font-size:.86rem;line-height:1.55}.vitalia-fatal-details{color:#cbd5e1;white-space:pre-wrap;word-break:break-word;background:#020617;border:1px solid #334155;border-radius:11px;outline:none;grid-column:1/-1;max-height:220px;margin:0;padding:13px;font:600 .72rem/1.6 ui-monospace,SFMono-Regular,Consolas,monospace;overflow:auto}.vitalia-fatal-actions{flex-wrap:wrap;grid-column:1/-1;justify-content:flex-end;gap:8px;display:flex}.vitalia-fatal-actions button{cursor:pointer;border-radius:9px;min-height:40px;padding:9px 13px;font:800 .76rem Inter,system-ui,sans-serif}.vitalia-fatal-secondary{color:#e2e8f0;background:#1e293b;border:1px solid #475569}.vitalia-fatal-primary{color:#042f2e;background:#2dd4bf;border:0}@media (width<=560px){.vitalia-fatal-card{grid-template-columns:1fr;padding:19px}.vitalia-fatal-copy,.vitalia-fatal-details,.vitalia-fatal-actions{grid-column:1}.vitalia-fatal-actions{flex-direction:column}.vitalia-fatal-actions button{width:100%}}body,body.dark-theme,body.light-theme{background-color:var(--bg-app-base);color:var(--text-primary);width:100vw;height:100vh;overflow:hidden}html.control-plane-document{scrollbar-gutter:stable;background:var(--bg-app-base);min-height:100%;overflow:hidden scroll}html.control-plane-document body,html.control-plane-document body.dark-theme,html.control-plane-document body.light-theme{width:100%;height:auto;min-height:100vh;overflow:visible}.app-container{background-color:var(--bg-app-base);width:100vw;height:100vh;color:var(--text-primary);flex-direction:column;display:flex}.top-header{height:var(--header-height);background:var(--bg-header-glass);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);border-bottom:1px solid var(--border-subtle);z-index:50;justify-content:space-between;align-items:center;padding:0 20px;display:flex}html.vitalia-theme-light .top-header{-webkit-backdrop-filter:none;backdrop-filter:none;box-shadow:0 1px #d5dee9,0 4px 16px #dfe6ee}html.theme-switching *,html.theme-switching :before,html.theme-switching :after,html.vitalia-theme-light *,html.vitalia-theme-light :before,html.vitalia-theme-light :after{-webkit-backdrop-filter:none!important;backdrop-filter:none!important}html.vitalia-theme-light body,html.vitalia-theme-light #app,html.vitalia-theme-light .app-container,html.vitalia-theme-light .workspace-grid{color:var(--text-primary);background-color:var(--bg-app-base)}html.vitalia-theme-light .workspace-grid.full-view,html.vitalia-theme-light .workspace-grid.full-view>:last-child{color:var(--text-primary);background:var(--bg-page);opacity:1;visibility:visible}.brand-section{align-items:center;gap:12px;display:flex}.logo-badge{background:var(--brand-teal);color:#fff;border-radius:10px;justify-content:center;align-items:center;width:38px;height:38px;font-size:20px;display:flex}.brand-text h1{color:var(--text-primary);align-items:center;gap:8px;font-family:Outfit,sans-serif;font-size:1.1rem;font-weight:700;display:flex}.badge-ai{background:var(--brand-teal-subtle);color:var(--brand-teal);text-transform:uppercase;border:1px solid #14b8a64d;border-radius:20px;padding:2px 8px;font-size:.7rem;font-weight:600}.brand-text .subtext{color:var(--text-secondary);font-size:.72rem}.evolution-status-pill{background:var(--brand-teal-subtle);border:1px solid #14b8a633;border-radius:30px;align-items:center;gap:10px;padding:5px 14px;display:flex}.status-dot{background-color:var(--brand-teal);width:8px;height:8px;box-shadow:0 0 8px var(--brand-teal);border-radius:50%}.status-info{flex-direction:column;font-size:.72rem;display:flex}.status-info .ping{color:var(--brand-teal);font-size:.68rem}.selector-instancia{position:relative}.evolution-status-pill{transition:background .15s,border-color .15s}.evolution-status-pill:hover,.evolution-status-pill.abierto{background:#14b8a62e;border-color:#14b8a661}.evolution-status-pill .chevron{color:var(--brand-teal);font-size:1rem;transition:transform .18s}.evolution-status-pill .chevron.girado{transform:rotate(180deg)}.menu-instancias{z-index:300;background:var(--bg-card-surface);border:1px solid var(--border-subtle);min-width:290px;box-shadow:var(--modal-shadow);border-radius:14px;padding:6px;position:absolute;top:calc(100% + 8px);left:0}.menu-instancias .menu-vacio{color:var(--text-secondary);text-align:center;margin:0;padding:14px 10px;font-size:.78rem}.fila-instancia{width:100%;color:inherit;cursor:pointer;text-align:left;background:0 0;border:0;border-radius:10px;align-items:center;gap:10px;padding:9px 10px;display:flex}.fila-instancia:hover,.fila-instancia.activa{background:var(--brand-teal-subtle)}.fila-instancia .status-dot{background-color:var(--text-secondary);box-shadow:none;flex:none}.fila-instancia .status-dot.online{background-color:var(--brand-teal);box-shadow:0 0 8px var(--brand-teal)}.fila-datos{flex-direction:column;flex:1;min-width:0;display:flex}.fila-datos strong{text-overflow:ellipsis;white-space:nowrap;color:var(--text-primary);font-size:.8rem;font-weight:600;overflow:hidden}.fila-datos small{color:var(--text-secondary);font-size:.68rem}.fila-qr{width:28px;height:28px;color:var(--brand-teal);background:var(--brand-teal-subtle);border-radius:8px;flex:none;place-items:center;font-size:1rem;display:grid}.fila-qr:hover{background:#14b8a638}.menu-pie{border-top:1px solid var(--border-subtle);color:var(--brand-teal);justify-content:center;align-items:center;gap:6px;margin-top:4px;padding:9px;font-size:.76rem;font-weight:600;text-decoration:none;display:flex}.menu-pie:hover{background:var(--brand-teal-subtle);border-radius:0 0 10px 10px}.campana-envoltorio,.campana{position:relative}.badge-campana{background:var(--danger-rose,#f87171);color:#fff;border-radius:8px;place-items:center;min-width:16px;height:16px;padding:0 4px;font-size:.6rem;font-weight:700;line-height:1;display:grid;position:absolute;top:-3px;right:-3px}.menu-avisos{z-index:300;background:var(--bg-card-surface);border:1px solid var(--border-subtle);width:330px;box-shadow:var(--modal-shadow);border-radius:14px;padding:6px;position:absolute;top:calc(100% + 8px);right:0}.avisos-cabecera{color:var(--text-primary);justify-content:space-between;align-items:center;padding:8px 10px 6px;font-size:.8rem;display:flex}.marcar-todas{color:var(--brand-teal);cursor:pointer;background:0 0;border:0;font-size:.72rem;font-weight:600}.avisos-estado{color:var(--text-secondary);justify-content:center;align-items:center;gap:6px;margin:0;padding:20px 10px;font-size:.78rem;display:flex}.avisos-lista{max-height:320px;margin:0;padding:0;list-style:none;overflow-y:auto}.aviso{cursor:pointer;background:var(--bg-card-hover);color:var(--text-primary);border-radius:10px;gap:9px;margin-bottom:.3rem;padding:9px 10px;display:flex}.aviso:last-child{margin-bottom:0}.aviso:hover{background:var(--bg-card-surface)}.aviso.nuevo{background:var(--brand-teal-subtle);box-shadow:inset 2px 0 0 var(--brand-teal)}.aviso.nuevo:hover{background:#14b8a62e}.aviso>i{color:var(--brand-teal);margin-top:1px;font-size:1rem}.aviso-texto{flex-direction:column;min-width:0;display:flex}.aviso-texto strong{color:var(--text-primary);font-size:.78rem;font-weight:600}.aviso-texto small{color:var(--text-secondary);text-overflow:ellipsis;-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:.7rem;display:-webkit-box;overflow:hidden}.aviso-texto time{color:var(--text-secondary);opacity:.75;margin-top:2px;font-size:.65rem}.avisos-pie{border-top:1px solid var(--border-subtle);color:var(--brand-teal);justify-content:center;align-items:center;gap:6px;margin-top:4px;padding:10px;font-size:.76rem;font-weight:600;text-decoration:none;display:flex}.avisos-pie:hover{background:var(--bg-card-hover);border-radius:0 0 10px 10px}.header-actions{align-items:center;gap:14px;display:flex}.agent-profile-selector{cursor:pointer;background:0 0;border:1px solid #0000;border-radius:10px;align-items:center;gap:8px;padding:6px 12px;transition:background .15s;display:flex}.agent-profile-selector:hover{background:var(--bg-card-hover)}.avatar-sm{object-fit:cover;border-radius:50%;width:30px;height:30px}.avatar-default{color:var(--text-secondary);background:var(--bg-card-surface);border:1px solid var(--border-subtle);flex:none;place-items:center;display:grid;box-shadow:inset 0 1px 4px #0000000a}.avatar-md{object-fit:cover;border-radius:50%;flex-shrink:0;width:40px;height:40px}.agent-details{flex-direction:column;display:flex}.agent-name{color:var(--text-primary);font-size:.82rem;font-weight:600}.agent-role{color:var(--text-secondary);font-size:.68rem}.divider-vertical{background:var(--border-subtle);width:1px;height:24px}.ai-autopilot-toggle{color:var(--brand-teal);align-items:center;gap:8px;font-size:.8rem;font-weight:500;display:flex}.switch{width:38px;height:20px;display:inline-block;position:relative}.switch input{opacity:0;width:0;height:0}.slider{cursor:pointer;background-color:var(--bg-card-hover);border-radius:34px;transition:all .2s;position:absolute;inset:0}.slider:before{content:"";background-color:#fff;border-radius:50%;width:14px;height:14px;transition:all .2s;position:absolute;bottom:3px;left:3px}input:checked+.slider{background:var(--brand-teal)}input:checked+.slider:before{transform:translate(18px)}.btn-icon{background:var(--bg-card-surface);border:1px solid var(--border-subtle);color:var(--text-primary);cursor:pointer;border-radius:8px;justify-content:center;align-items:center;width:36px;height:36px;transition:all .2s;display:flex}.btn-icon:hover{background:var(--bg-card-hover);border-color:var(--border-focus)}.workspace-grid{grid-template-columns:var(--nav-width) var(--tickets-width) 1fr var(--inspector-width);height:calc(100vh - var(--header-height));background-color:var(--bg-app-base);width:100vw;display:grid;overflow:hidden}.workspace-grid.full-view{grid-template-columns:var(--nav-width) 1fr;background:var(--bg-page)}.workspace-grid.full-view>:last-child{scrollbar-gutter:stable;overscroll-behavior:contain;min-width:0;min-height:0;overflow:hidden scroll}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}.global-nav{background:var(--bg-nav-surface);border-right:1px solid var(--border-subtle);width:var(--nav-width);box-sizing:border-box;flex-direction:column;flex-shrink:0;justify-content:space-between;align-items:center;height:100%;padding:20px 0;display:flex}.nav-menu{flex-direction:column;align-items:center;gap:14px;width:100%;display:flex}.nav-footer{border-top:1px solid var(--border-subtle);flex-direction:column;align-items:center;width:100%;padding-top:14px;display:flex}.nav-item{width:44px;height:44px;color:var(--text-secondary);border-radius:12px;justify-content:center;align-items:center;font-size:1.3rem;text-decoration:none;transition:all .2s cubic-bezier(.16,1,.3,1);display:flex;position:relative}.nav-item:hover{color:var(--text-primary);background:var(--bg-card-hover);transform:scale(1.05)}.nav-item.active{color:#fff;background:linear-gradient(135deg,#059669 0%,#10b981 100%);box-shadow:0 4px 14px #10b98166}.badge-sin-leer{background:var(--danger-rose,#e11d48);color:#fff;text-align:center;min-width:18px;height:18px;box-shadow:0 0 0 2px var(--bg-nav-surface);pointer-events:none;border-radius:9px;padding:0 4px;font-size:.65rem;font-weight:800;line-height:18px;position:absolute;top:2px;right:2px}.nav-item.active:before{content:"";background:#10b981;border-radius:0 4px 4px 0;width:4px;position:absolute;top:10px;bottom:10px;left:-10px;box-shadow:0 0 10px #10b981}.nav-badge{color:#fff;border:2px solid var(--bg-nav-surface);background:#f43f5e;border-radius:10px;padding:2px 6px;font-size:.65rem;font-weight:800;position:absolute;top:-3px;right:-3px;box-shadow:0 2px 6px #f43f5e80}.tickets-pane{background:var(--bg-pane-surface);border-right:1px solid var(--border-subtle);width:var(--tickets-width);flex-direction:column;display:flex;overflow:hidden}.tickets-header{border-bottom:1px solid var(--border-subtle);flex-direction:column;gap:10px;padding:12px 14px;display:flex}.tickets-title-row{justify-content:space-between;align-items:center;display:flex}.tickets-title-row h2{color:var(--text-primary);font-family:Outfit,sans-serif;font-size:1rem;font-weight:600}.tickets-count{background:var(--bg-card-surface);color:var(--text-secondary);border-radius:10px;padding:2px 8px;font-size:.72rem}.search-box{width:100%;position:relative}.search-box i{color:var(--text-secondary);font-size:.95rem;position:absolute;top:50%;left:10px;transform:translateY(-50%)}.search-box input{background:var(--bg-card-surface);border:1px solid var(--border-subtle);width:100%;color:var(--text-primary);border-radius:8px;outline:none;padding:7px 10px 7px 32px;font-size:.8rem}.ticket-status-tabs{gap:6px;display:flex}.status-tab-btn{background:var(--bg-card-surface);border:1px solid var(--border-subtle);color:var(--text-secondary);cursor:pointer;border-radius:6px;flex:1;justify-content:center;align-items:center;gap:4px;padding:5px;font-size:.72rem;font-weight:600;display:flex}.status-tab-btn.active{background:var(--brand-teal);color:#fff;border-color:var(--brand-teal)}.contact-type-selector-bar{scroll-behavior:smooth;gap:5px;padding-bottom:4px;display:flex;overflow-x:auto}.type-pill{background:var(--bg-card-surface);border:1px solid var(--border-subtle);color:var(--text-secondary);white-space:nowrap;cursor:pointer;border-radius:16px;flex-shrink:0;align-items:center;gap:4px;padding:5px 12px;font-size:.73rem;display:flex}.type-pill.active{background:var(--brand-teal);color:#fff;border-color:var(--brand-teal);font-weight:600}.type-pill.pill-lead.active{background:var(--lead-amber);border-color:var(--lead-amber)}.type-pill.pill-client.active{background:var(--client-emerald);border-color:var(--client-emerald)}.type-pill.pill-contact.active{background:var(--contact-indigo);border-color:var(--contact-indigo)}.batch-lead-bar{background:var(--brand-teal-subtle);border:1px solid #14b8a64d;border-radius:8px;justify-content:space-between;align-items:center;padding:6px 10px;display:flex}.batch-lead-bar.hidden{display:none}.batch-info{color:var(--brand-teal);align-items:center;gap:6px;font-size:.75rem;font-weight:600;display:flex}.custom-checkbox{width:15px;height:15px;accent-color:var(--brand-teal);cursor:pointer}.batch-buttons{gap:4px;display:flex}.btn-batch{cursor:pointer;border:none;border-radius:5px;align-items:center;gap:3px;padding:4px 8px;font-size:.68rem;font-weight:600;display:flex}.btn-primary-sm{background:var(--lead-amber);color:#fff}.btn-success-sm{background:var(--client-emerald);color:#fff}.tickets-list{scrollbar-gutter:stable;flex-direction:column;flex:1;gap:8px;padding:10px;display:flex;overflow-y:scroll}.ticket-card{background:var(--bg-card-surface);border:1px solid var(--border-subtle);cursor:pointer;border-radius:10px;flex-shrink:0;gap:8px;padding:10px;transition:all .2s;display:flex;position:relative;overflow:hidden}.ticket-card:hover{background:var(--bg-card-hover);border-color:var(--border-focus)}.ticket-card.active{background:var(--brand-teal-subtle);border-color:var(--brand-teal)}.ticket-checkbox-wrapper{align-items:center;display:flex}.ticket-card-content{flex-direction:column;flex:1;gap:4px;min-width:0;display:flex}.ticket-card-top{justify-content:space-between;align-items:center;display:flex}.client-name{color:var(--text-primary);white-space:nowrap;text-overflow:ellipsis;max-width:170px;font-size:.84rem;font-weight:600;overflow:hidden}.ticket-time{color:var(--text-secondary);font-size:.68rem}.ticket-card-mid{color:var(--text-secondary);white-space:nowrap;text-overflow:ellipsis;font-size:.75rem;overflow:hidden}.ticket-card-tags{justify-content:space-between;align-items:center;margin-top:2px;display:flex}.badge-tag{border-radius:4px;align-items:center;gap:4px;padding:2px 7px;font-size:.65rem;font-weight:600;display:inline-flex}.tag-vip{background:var(--lead-amber-subtle);color:var(--lead-amber);border:1px solid #d977064d}.tag-cita{background:var(--client-emerald-subtle);color:var(--client-emerald);border:1px solid #0596694d}.tag-ai{background:var(--brand-teal-subtle);color:var(--brand-teal);border:1px solid #14b8a64d}.unread-badge{background:var(--brand-teal);color:#fff;border-radius:50%;justify-content:center;align-items:center;width:16px;height:16px;font-size:.65rem;font-weight:700;display:flex}.chat-pane{background:var(--bg-app-base);flex-direction:column;display:flex;overflow:hidden}.chat-header{height:var(--header-height);background:var(--bg-header-glass);border-bottom:1px solid var(--border-subtle);justify-content:space-between;align-items:center;padding:0 20px;display:flex}.active-contact-info{align-items:center;gap:12px;min-width:0;display:flex}.contact-details h3{white-space:nowrap;text-overflow:ellipsis;color:var(--text-primary);font-family:Outfit,sans-serif;font-size:1.05rem;font-weight:600;overflow:hidden}.badge-ticket-status{border-radius:4px;align-items:center;gap:3px;padding:2px 6px;font-size:.65rem;font-weight:700;display:inline-flex}.badge-ticket-status.pendiente{color:var(--warning-amber,#f59e0b);background:#f59e0b26;border:1px solid #f59e0b4d}.badge-ticket-status.atendido{background:var(--brand-teal-subtle);color:var(--brand-teal);border:1px solid #14b8a64d}.badge-ticket-status.cerrado{color:var(--danger-rose);background:#e11d4826;border:1px solid #e11d484d}.meta-row{color:var(--text-secondary);flex-wrap:wrap;align-items:center;gap:10px;margin-top:3px;font-size:.76rem;display:flex}.meta-item{align-items:center;gap:4px;font-weight:500;display:inline-flex}.meta-divider{color:var(--border-subtle);opacity:.6}.sla-timer.warning{color:var(--lead-amber);font-weight:600}.chat-header-actions{align-items:center;gap:8px;display:flex}.btn-action-header{background:var(--bg-card-surface);border:1px solid var(--border-subtle);color:var(--text-primary);cursor:pointer;white-space:nowrap;border-radius:8px;justify-content:center;align-items:center;gap:5px;padding:6px 12px;font-size:.78rem;font-weight:600;transition:all .2s;display:flex}.btn-action-header:hover{background:var(--bg-card-hover);border-color:var(--border-focus)}.btn-action-header.btn-outline-warning{color:var(--lead-amber);border-color:#d9770666}.btn-action-header.btn-outline-success{color:var(--brand-teal);border-color:#14b8a666}.btn-action-header.btn-outline-brand{color:var(--contact-indigo);border-color:#6366f173}.btn-action-header:disabled{opacity:.55;cursor:progress}.btn-action-header.btn-atendida-por-otro{cursor:default;color:var(--text-secondary);background:0 0}.btn-action-header.btn-atendida-por-otro:hover{border-color:var(--border-subtle);background:0 0}.ai-copilot-banner{background:var(--brand-teal-subtle);border-bottom:1px solid #14b8a633;justify-content:space-between;align-items:center;padding:8px 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14px;font-size:.86rem;line-height:1.4}.msg-row.received .msg-bubble{background:var(--bg-card-surface);border:1px solid var(--border-subtle);color:var(--text-primary);border-top-left-radius:3px}.msg-row.sent .msg-bubble{background:var(--brand-teal);color:#fff;border-top-right-radius:3px}.msg-time{color:var(--text-muted);float:right;margin-top:2px;margin-left:10px;font-size:.65rem}.msg-row.sent .msg-time{color:#fffc}.card-in-chat{background:var(--bg-card-surface);border:1px solid var(--border-subtle);border-radius:8px;margin-top:6px;padding:8px}.chat-card-title{color:var(--text-primary);align-items:center;gap:4px;margin-bottom:4px;font-size:.82rem;font-weight:700;display:flex}.chat-card-details{color:var(--text-secondary);font-size:.76rem;line-height:1.4}.card-message{align-items:center;gap:11px;width:min(300px,62vw);max-width:100%;display:flex;overflow:hidden}.card-thumb{background:var(--bg-card-hover);border:1px solid var(--border-subtle);border-radius:10px;flex:0 0 76px;width:76px;height:76px;overflow:hidden}.card-thumb img{object-fit:cover;width:100%;height:100%;display:block}.card-info{flex-direction:column;flex:1;gap:4px;min-width:0;display:flex}.card-code{color:var(--text-muted);letter-spacing:.06em;text-transform:uppercase;font-size:.65rem;font-weight:750}.card-title{overflow-wrap:anywhere;color:inherit;margin:0;font-size:.86rem;line-height:1.3}.card-price{color:var(--brand-teal);font-size:.82rem;font-weight:800}.card-detail{color:var(--text-secondary);align-items:center;gap:5px;font-size:.73rem;display:inline-flex}.media-card-msg{flex-direction:column;gap:8px;max-width:320px;display:flex}.chat-media-img{object-fit:cover;border:1px solid var(--border-subtle);border-radius:10px;width:100%;max-height:240px}.chat-media-video{border-radius:10px;width:100%;max-height:240px}.audio-card-msg{background:var(--bg-card-surface);border:1px solid var(--border-subtle);border-radius:10px;width:280px;padding:8px 12px}.audio-header{color:var(--brand-teal);align-items:center;gap:6px;margin-bottom:4px;font-size:.75rem;font-weight:600;display:flex}.chat-audio-player{border-radius:8px;outline:none;width:100%;height:36px}.doc-card-msg{background:var(--bg-card-surface);border:1px solid var(--border-subtle);border-radius:10px;align-items:center;gap:10px;padding:10px 12px;display:flex}.doc-icon{color:var(--lead-amber);font-size:1.8rem}.doc-details{flex-direction:column;gap:4px;display:flex}.doc-name{color:var(--text-primary);font-size:.82rem;font-weight:600}.doc-download-btn{color:var(--brand-teal);align-items:center;gap:4px;font-size:.72rem;font-weight:600;text-decoration:none;display:inline-flex}.doc-download-btn:hover{text-decoration:underline}.chat-input-area{background:var(--bg-header-glass);border-top:1px solid var(--border-subtle);flex-direction:column;gap:8px;padding:12px 18px;display:flex}.quick-commands-bar{align-items:center;gap:6px;display:flex;overflow-x:auto}.cmd-pill{background:var(--bg-card-surface);border:1px solid var(--border-subtle);color:var(--text-secondary);cursor:pointer;white-space:nowrap;border-radius:12px;align-items:center;gap:4px;padding:4px 10px;font-size:.72rem;transition:all .15s;display:flex}.cmd-pill:hover{color:var(--brand-teal);border-color:var(--brand-teal)}.cmd-tip{color:var(--text-muted);margin-left:auto;font-size:.68rem}.input-row{align-items:center;gap:10px;width:100%;display:flex}.input-actions-left{align-items:center;gap:4px;display:flex}.btn-input-action{color:var(--text-secondary);cursor:pointer;background:0 0;border:none;border-radius:8px;justify-content:center;align-items:center;width:36px;height:36px;font-size:1.25rem;transition:all .15s;display:flex}.btn-input-action:hover{color:var(--brand-teal);background:var(--bg-card-surface)}.message-input-wrapper{background:var(--bg-card-surface);border:1px solid var(--border-subtle);border-radius:12px;flex:1;align-items:center;padding:8px 14px;transition:border-color .2s;display:flex}.message-input-wrapper:focus-within{border-color:var(--brand-teal)}.chat-textarea{width:100%;color:var(--text-primary);resize:none;background:0 0;border:none;outline:none;max-height:80px;font-family:inherit;font-size:.88rem}.btn-send-whatsapp{background:var(--brand-teal);color:#fff;cursor:pointer;border:none;border-radius:12px;flex-shrink:0;justify-content:center;align-items:center;width:42px;height:42px;font-size:1.2rem;transition:transform .15s,background-color .2s;display:flex;box-shadow:0 4px 12px #14b8a64d}.btn-send-whatsapp:hover{background:var(--brand-teal-dark);transform:scale(1.05)}.crm-inspector-pane{background:var(--bg-pane-surface);border-left:1px solid var(--border-subtle);width:var(--inspector-width);flex-direction:column;display:flex;overflow:hidden}.inspector-tabs{border-bottom:1px solid var(--border-subtle);background:var(--bg-app-base);display:flex}.inspector-tab{color:var(--text-secondary);cursor:pointer;white-space:nowrap;background:0 0;border:none;border-bottom:2px solid #0000;flex:1;justify-content:center;align-items:center;gap:4px;padding:12px 4px;font-size:.76rem;font-weight:600;display:flex}.inspector-tab.active{color:var(--brand-teal);border-bottom-color:var(--brand-teal);background:var(--brand-teal-subtle);font-weight:700}.tab-content{scrollbar-gutter:stable;flex-direction:column;flex:1;gap:12px;padding:14px;display:none;overflow-y:scroll}.tab-content.active{display:flex}.crm-card{background:var(--bg-card-surface);border:1px solid var(--border-subtle);border-radius:10px;flex-direction:column;gap:8px;padding:12px;display:flex}.card-header-sm{justify-content:space-between;align-items:center;display:flex}.card-header-sm h4{color:var(--text-primary);align-items:center;gap:5px;font-family:Outfit,sans-serif;font-size:.84rem;font-weight:600;display:flex}.quick-lateral-actions-card{background:var(--brand-teal-subtle);border:1px solid #14b8a633}.lateral-actions-grid{grid-template-columns:1fr 1fr;gap:8px;margin-top:4px;display:grid}.btn-lateral-action{background:var(--bg-card-surface);border:1px solid var(--border-subtle);color:var(--text-primary);cursor:pointer;border-radius:8px;flex-direction:column;justify-content:center;align-items:center;gap:4px;padding:8px 6px;font-size:.75rem;font-weight:600;transition:all .2s;display:flex}.btn-lateral-action i{font-size:1.1rem}.btn-lateral-action:hover{background:var(--bg-card-hover);border-color:var(--brand-teal);transform:translateY(-1px)}.type-badge-lg{border-radius:6px;align-items:center;gap:4px;padding:3px 8px;font-size:.68rem;font-weight:700;display:inline-flex}.badge-type-lead{background:var(--lead-amber-subtle);color:var(--lead-amber);border:1px solid #d977064d}.badge-type-client{background:var(--client-emerald-subtle);color:var(--client-emerald);border:1px solid #0596694d}.badge-type-contact{background:var(--contact-indigo-subtle);color:var(--contact-indigo);border:1px solid #6366f14d}.conversion-actions-row{gap:6px;margin-top:4px;display:flex}.btn-convert-option{background:var(--bg-pane-surface);border:1px solid var(--border-subtle);color:var(--text-secondary);cursor:pointer;border-radius:6px;flex:1;justify-content:center;align-items:center;gap:3px;padding:6px 4px;font-size:.72rem;font-weight:600;display:flex}.btn-convert-option.active{background:var(--brand-teal);color:#fff;border-color:var(--brand-teal)}.pipeline-stage-badge{color:var(--brand-teal);font-size:.72rem;font-weight:600}.pipeline-progress-bar{gap:4px;margin-top:4px;display:flex}.pipeline-progress-bar .step{background:var(--border-subtle);border-radius:3px;flex:1;height:6px}.pipeline-progress-bar .step.completed{background:var(--brand-teal)}.pipeline-progress-bar .step.active{background:var(--lead-amber)}.step-labels{color:var(--text-secondary);justify-content:space-between;margin-top:2px;font-size:.68rem;display:flex}.data-grid{flex-direction:column;gap:6px;font-size:.78rem;display:flex}.data-item{justify-content:space-between;display:flex}.data-item .label{color:var(--text-secondary)}.data-item .value-highlight{color:var(--brand-teal);font-weight:600}.ai-notes-list{color:var(--text-secondary);flex-direction:column;gap:6px;font-size:.76rem;list-style:none;display:flex}.ai-notes-list li{align-items:center;gap:6px;display:flex}.mini-calendar-widget{background:var(--bg-pane-surface);border:1px solid var(--border-subtle);border-radius:10px;flex-direction:column;gap:8px;padding:10px;display:flex}.cal-header{color:var(--text-primary);justify-content:space-between;align-items:center;font-size:.8rem;font-weight:600;display:flex}.cal-nav-btn{color:var(--text-secondary);cursor:pointer;background:0 0;border:none;font-size:.9rem}.cal-days-header{text-align:center;color:var(--text-muted);grid-template-columns:repeat(7,1fr);font-size:.68rem;font-weight:600;display:grid}.cal-days-grid{text-align:center;grid-template-columns:repeat(7,1fr);gap:4px;display:grid}.cal-days-grid .day{cursor:pointer;color:var(--text-primary);border-radius:6px;padding:6px 0;font-size:.75rem}.cal-days-grid .day.muted{color:var(--text-muted)}.cal-days-grid .day.active-day{background:var(--brand-teal);color:#fff;font-weight:700}.product-item-card{background:var(--bg-pane-surface);border:1px solid var(--border-subtle);border-radius:10px;align-items:center;gap:10px;margin-bottom:8px;padding:8px;display:flex}.prod-card-thumb{object-fit:cover;border:1px solid var(--border-subtle);border-radius:8px;flex-shrink:0;width:44px;height:44px}.prod-info{flex-direction:column;flex:1;gap:2px;display:flex}.prod-title{color:var(--text-primary);font-size:.78rem;font-weight:600}.prod-price{color:var(--brand-teal);font-size:.72rem;font-weight:700}.btn-send-prod{background:var(--brand-teal);color:#fff;cursor:pointer;white-space:nowrap;border:none;border-radius:6px;align-items:center;gap:4px;padding:6px 10px;font-size:.7rem;font-weight:600;display:flex}.modal-overlay{-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);z-index:200;background:#000000a6;justify-content:center;align-items:center;width:100vw;height:100vh;display:flex;position:fixed;top:0;left:0}.modal-overlay.hidden{display:none}.modal-content{background:var(--bg-pane-surface);border:1px solid var(--border-subtle);width:420px;box-shadow:var(--modal-shadow);color:var(--text-primary);border-radius:14px;flex-direction:column;gap:14px;padding:20px;display:flex}.modal-header{justify-content:space-between;align-items:center;display:flex}.btn-close-modal{color:var(--text-secondary);cursor:pointer;background:0 0;border:none;font-size:1.2rem}.form-group{flex-direction:column;gap:4px;display:flex}.form-group label{color:var(--text-secondary);font-size:.75rem;font-weight:500}.form-control{background:var(--bg-card-surface);border:1px solid var(--border-subtle);color:var(--text-primary);border-radius:8px;outline:none;padding:8px 12px;font-size:.82rem}.btn-primary-block{background:var(--brand-teal);color:#fff;cursor:pointer;border:none;border-radius:8px;justify-content:center;align-items:center;gap:6px;width:100%;padding:10px;font-size:.84rem;font-weight:600;display:flex}.toast-notification{background:var(--brand-teal);color:#fff;box-shadow:var(--modal-shadow);z-index:300;border-radius:10px;align-items:center;gap:6px;padding:10px 16px;font-size:.82rem;font-weight:500;display:flex;position:fixed;bottom:20px;right:20px}.toast-notification.hidden{display:none}.text-brand{color:var(--brand-teal)}.modal-confirm-overlay{z-index:250}.modal-body-text{color:var(--text-secondary);font-size:.84rem;line-height:1.5}.modal-actions-row{justify-content:flex-end;gap:10px;margin-top:6px;display:flex}.btn-secondary{background:var(--bg-card-hover);color:var(--text-primary);border:1px solid var(--border-subtle);cursor:pointer;border-radius:8px;padding:8px 16px;font-size:.8rem;font-weight:600}.btn-secondary:hover{background:var(--bg-card-surface)}.btn-danger{background:var(--danger-rose);color:#fff;cursor:pointer;border:none;border-radius:8px;align-items:center;gap:6px;padding:8px 16px;font-size:.8rem;font-weight:600;display:inline-flex}.btn-danger:hover{filter:brightness(1.1)}